Patient Information
What to Expect During Your First Visit
During your visit, you will be treated with respect, kindness and have your ENT concerns addressed. We will review your health history, have a conversation about your symptoms and questions, and we will perform a full exam of your ears, nose, and/or throat. Gillian and Dr. Pearce believes your health and time matter, so we book initial visits for approximately 45-60 minutes and do our best to run on time!
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You may be assured that we do everything possible to make your visit comfortable and low-key. Our goal is for you to enjoy your time in the office and leave with a positive experience, questions answered, and a plan created.
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Depending on your symptoms, Gillian or Dr. Pearce may need to perform additional visualization of the nose and throat with a magnifying "scope", and may be able to offer procedures in the clinic during the first visit. You can drive home after any of these and our technology allows you to see the images, if desired! Rest assured, before doing any procedure, we will fully explain the indication, options, what to expect, and cost.
New Patient Forms
To make your first visit easy and efficient, please fill out your information and sign the patient forms. These allow Dr. Pearce and Gillian to learn about you ahead of time. The easiest way to do this is through the PATIENT PORTAL.
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If you are not comfortable or able to fill out the paperwork online/enroll in the portal, no problem! You can fill these out in the office.
Please Don't Forget...
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Bring your ID and insurance card*​​
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A list of your current medications (if you have not been able to enter the information into the portal)
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Arrive 10 minutes early to fill out any outstanding paperwork
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Arrive 30 minutes early if you were not able to fill out the Patient Portal information.
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Family member(s) welcome! We know that emotional support and an extra set of ears can be very helpful. Our exam rooms have ample seating.
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*Although we are out of network with some insurances, we need a copy of your insurance card on file. Any tests ordered by Dr. Pearce will be processed through your insurance (with your permission)
Patient Portal
We have recently upgraded to a new, sophisticated Electronic Medical Record (EMR) system called "Modernizing Medicine". ModMed includes a robust patient portal and the "APPatient" app. We highly encourage all new and established patients (or their caregivers) to enroll in the portal for secure and efficient communication.
Through the Portal You Can:
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Request, Confirm, Change, and Cancel appointments
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Securely communicate with Gillian, Dr. Pearce, and the PearceMD staff
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Review notes, reports, and orders
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Update your information (medical history, contacts, pharmacy, etc.)
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Perform telehealth visits
Enrollment
1. At the time your appointment was confirmed, you should have received an email from the following sender:
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2. The initial link is only active for 72 hours, and includes your username and links, see SIGN-IN INFORMATION -->
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3. You must FIRST activate your portal on a DESKTOP/LAPTOP, after which you can access it from the desktop or the APP
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4. If you need the link resent, please click on the last tab
